Privacy Policy and Terms of Use

לה ולי פרחים - משלוחי פרחים בחיפה


  1. Lovely Flowers store website (hereinafter "The site") Is a website that uses as an image site and orders flower delivery online for" Lovely Flowers "and you are welcome to take part in it, subject to your agreement to the terms of use set out below.
  2. In addition, the use of this site on all of its content and services, file downloads, media such as images and videos and the various content offered to visitors may vary from time to time or depending on the type of content.
  3. Any user and / or user who purchases services or intends to purchase or obtain information through the site and / or anyone who browses the site and participates in the activity offered through the site, declares and undertakes to read the Terms of Use and agree to all instructions.
  1. The use of the Website, on the variety of services it offers, is subject to the consent of the users and users of the provisions of this policy and constitutes confirmation that the user has read and agreed to the policy provisions, has not made any purchase and / or action on the site and / or has ordered one of his services via the internet or the telephone. Or any other way.
  1. Website Management reserves the right to update the Terms of Use presented below from time to time at its sole discretion and without special notice or mention in the various Website Channels.
  2. The full responsibility for knowing the Terms of Use and use of the Website in accordance with these Terms and Conditions applies at all times to the User, and the continued use of the Website and the Services will constitute an endorsement of the User's consent to these changes.
  3. Each user / acquirer / user must review the Terms of Use at each re-entry to the site in order to review the changes that have occurred.
  1. The provisions of these Terms and Conditions apply to any use, browsing and purchase you may make on the Site, and constitute the legal basis for any discussion between you and the Site and / or any of its operators and / or its founders and / or its managers and anyone on its behalf. Therefore, you are asked to read carefully and carefully read the regulations.
  2. If you do not agree to the terms of the Terms of Use, you are requested not to use the Website. Using the Website and / or making purchases by you means your complete agreement to the Terms.
  3. The user hereby declares that he is the object of making claims in relation to the terms and instructions set out in these articles.
  4. The provisions of the By-Law are formulated in the male language for convenience and relate to both men and women.
  5. The articles section headings are for reading convenience only and will not be used to interpret the sections content.
  6. Wherever the term "Website" is mentioned in these Terms and Conditions, it also means the Website Store and / or its owner and / or its managers and / or its representative.

Intellectual Property:

  1. The Website and all information therein, including the website design, the site code, media files including graphics, videos, images, texts, downloadable files and any other material presented on the site, are wholly owned by the site, and constitute the exclusive intellectual property of the "La and me Flowers" site, Not to be used without the prior written permission of "Lovely Flowers".
  2. In addition, you may not distribute, copy, reproduce, publish, imitate or process any snippets of code, graphics, videos, trademarks or any other media and content without your prior written permission.
  3. Since the Site contains various copyrighted, trademarked, and other proprietary materials, including content, images, graphics, music, video and sound, which the Site Owner undertakes, the Site Users and / or any third party that does not modify , Publish, transmit or transmit, participate in any transfer or sale and use the Site or any part thereof to create a derivative work or utilize the Site, and / or the content of the Site, in whole or in part, for any purpose other than the purpose for which the Site was created.
  4. Also, every user of this site undertakes to make use of any abusive use of any kind whatsoever, especially in a manner that infringes the copyrights, trademarks and / or any other proprietary right of the site.

Content of the site:

  1. We strive to provide you with the information presented on the Website without interruption, but may be due to technical considerations, third party or other faults, interruptions to the availability of the Website, and / or any other uncontrollable cause. Therefore, the site does not undertake to be available to you at any time and no financial or other compensation will be given for discontinuing the service and / or downloading the site.
  2. External site links do not constitute a guarantee that these are safe, high-quality or reliable sites and a visit is made solely at your own discretion, and these are the sole responsibility of the user of the site.
  3. The content offered on the Website is the exclusive property of "Lovely Flowers" and may not be used for the purposes of these Terms, except where otherwise stated or in cases where the copyright belongs to an external body. In these cases, the terms of use of the attached link should be checked and followed as indicated on the external site to which the contents belong.
  4. A third party wishing to post any content appearing on this site will contact the site in writing and seek its prior consent.
  5. Each user of a site that provides his or her email address hereby consents to receive direct mail from the site, including, newsletters, messages, email, promotions, and so on.

Managing users and site visitors:

  1. The Lovely Flowers website reserves the right to block any user, including by blocking their computer's IP address, their computer's MACID or even according to the country of origin, without having to provide a reasoning acceptable to the user.
  2. The Lovely Flowers website will do everything in its power to protect the information of users registered on the site / subscribers registered on the site, but in cases where it is in the hands of a third party to gain access to the information, it is hereby agreed that the surfers, users and members of the site will not have any claim and / or claim and / Or a requirement for the "Flowers and Flowers" website and / or any of its operators and / or managers and / or its founders and / or its agents.
  3. This site may use cookies (especially for subscribers and subscribers, and internal statistics interfaces to keep anonymous statistical records of users and analysis of user / s traffic, website browsing habits and click analysis and stay time).
  4. By accepting this policy through the use of the Website, you agree and acknowledge that the information you provided to the Website is correct and that you are aware that such information will be used for the purpose of sending advertisements by email and / or via SMS and / or any other means of communication provided by you with your information. You also acknowledge that the Website has notified you that you may refuse to accept such advertisements and prevent them from being accepted in the first place in the purchase process.
  5. At all times except users connected to the saved information site are completely anonymous and do not contain the user's name or any other identifying information.

Online orders:

  1. Anyone purchasing the Services and / or the Site Products, in any way, whether by telephone and / or in any other form, hereby declares and undertakes to read the Terms of Use and agree to their instructions.
  2. The Hours of Operation Center is: Sunday to Thursday from 9am to 5pm to place an order on the same day; On Fridays and Holiday evenings 9am to 3h before Shabbat / Holiday check in to place an order on the same day. Orders received after these hours will be processed on the next business day during the hours indicated above.
  3. When ordering, you will be asked to provide identifying information as a condition for placing the order. We are informed that you are not legally obliged to provide the information. However, failure to provide the required information will not allow you to place the order.
  4. We guarantee that the products will reach their destination starting at 12:00. In accordance with the time range specified in the order in case of local delivery (Haifa). In the case of the products will be delivered to remote villages during the day in conjunction with the intended recipient.
  5. The shipments are made through a courier of the store or a shipping company.
  6. On Fridays and Holiday evenings, there may be flexibility during delivery.
  7. Sunday to Thursday all orders and / or messages received by 17:00 will be processed on the same day. Orders and / or messages received after 5pm will be processed on the next business day
  8. On Fridays and / or Holiday evenings, any orders and / or notifications received up to 3 hours prior to the Sabbath / Holiday Entry will be processed on the same day.
  9. The order or offer of a user will be accepted, subject to the following conditions: The transaction can be approved by the purchaser's credit company; The requested products are in stock; The address for which the service is to be provided is on the store's distribution map; The buyer has a personal e-mail cell on the Internet, except if the transaction is done by telephone;
  10. The service provided within the site is provided in the State of Israel and all in certain areas only from time to time defined by the site operators, and the site and its operators have the exclusive right to change the distribution areas from time to time without prior notice, as specified in the shipping policy which can be viewed on the site.
  11. Supply of products purchased on the site is possible only when the requested item is within the distribution area, and there is no technical or other prevention that prevents the supply of such products (with emphasis on shortages in stock).
  12. All prices shown on the website include VAT, unless otherwise stated.
  13. The site may update the product prices on the site from time to time. 
  14. The proceeds will be charged via the credit card, the details of which were entered in the offer before or near the launch of the products to the address specified in the offer. If the site policy allows payment of the payment in installments, a charge will be made accordingly (subject to the approval of the credit company).
  15. The user must only make the purchase on the website using a form of payment belonging to the customer and bearing his name.
  16. יובהר, כי רכישה של משקאות אלכוהוליים מותרת אך ורק לרוכש שגילו מעל 18 שנים.
    אזהרה: חלק מהמוצרים מכילים אלכוהול – מומלץ להימנע משתייה מופרזת.
    צריכה מופרזת של אלכוהול מסכנת חיים ומזיקה לבריאות!
  1. In order for us to provide the product recipient with the ordered product, the product order must be received and picked up on the website properly and neatly, containing all the details required for delivery, delivery of the product and billing. The site will not be able to deliver the product ordered if the order was not entered, or if it was entered improperly, and that, even if the source of the problem is the computer site.
  2. The site will provide the selected product to the recipient of the product as specified by the ordering party (subject to waiting notes), provided that the selected product is in our inventory as well as the condition that the customer owns a valid credit card that can be debited and cleared in Israel, and the credit card company that issued it approved the purchase transaction that he made. Or the product orderer has deposited cash into the site's credit and has deposited a deposit number.
  3. If we are unable to provide the ordered product for any reason even though it appears on the site, or the credit card company has not approved the ordering charge, we will not have to provide the ordered products. In this case, you will send an appropriate message to the ordering party at the e-mail address, the details of which have been provided for billing.
  1. Execution of an order does not constitute a confirmation of the order's execution of the order, and confirmation of an order of the site does not constitute confirmation of the presence of any of the products in the site's inventory.

The products:

  1. The Website is under no obligation whatsoever to maintain any variety of Products on the Website and may at any time change any of the Products displayed on the Products list on the Site, replace any of the Products in the Product List or exclude any of the Products from the Product List.
  1. We emphasize the high quality of flowers, flower pots, ornamental plants, bouquets and flower arrangements. We strive for all products offered on the site to be of high quality and worthy of use. If you receive a product that is inappropriate to use, please send it to us with your complaint and we will exchange it for another one - no later than 24 hours after receiving the order.
  1. The images on the site are for illustration purposes only and represent the products of a large size, including the manner in which the products are displayed on the site from time to time at the sole discretion of the site. It is clarified that the product images do not in any way bind the Website and there may be differences and changes between the product image appearing in the advertisement and the product in reality.
  2. מחיר זר פרחים אינו כולל אגרטל ו/או כל אביזר ו/או מוצר אחר, זולת זר הפרחים.
  1. במסגרת הרכישה באתר, יהיה הלקוח רשאי להזמין ממוצר כלשהו אך ורק כמות סבירה. סבירות הכמות כאמור תהא נתונה לשיקול דעתו הבלעדי של האתר.
  2. Delivery of the order may be subject to additional payment as set out in the shipping policy stated on the Website.

Website Security and Privacy:

  1. When placing an order for purchase of services through the Website, the Buyer will be required to enter in the cave personal details, order details, credit card details, etc. (below - the details). The site owners and / or any of its operators and / or any of its managers and / or its agents shall not be liable for any mistake made by the buyer or commissioner when typing the details. In addition, the foregoing shall not be directly or indirectly liable for any liability in the event that the purchase details are not absorbed into the system and / or any technical and / or other problems preventing site operations.
  2. Typing false information is a criminal offense, and against false details moral laws can be instituted for this, including damages for damages that may be caused to the Site and / or the Site Owners and / or its operators and / or its administrators and / or its agents. In the case of the wrong type of information (including personal details of the buyer) is reserved for the Site and / or its right to reject the proposal.
  3. The company's data processing computer maintains a computerized record of all operations performed on the site. This record will constitute apparent evidence of these actions. However, the server clock will be a definitive and decisive evidence as to when the site was run.
  1. Change / cancel transactions and orders and refunds:
  2. If you decide to cancel your purchase, you firstly notify the call center number: 04-833-4904, and at the same time inform us through the Contact Us website on the cancellation of the order.
  3. If the cancellation notice is received before the products are shipped by the site, the order will be canceled subject to the provisions of the Consumer Protection Law, 1981, and the credit card will be credited with the purchase amount, reducing the shipping cost and cancellation fee of NIS 50 of the total credit. If the cancellation notice is received after the products have been shipped by the company and / or on its behalf, the purchase cannot be canceled and the buyer will be charged the full purchase price.
  4. The Website may cancel any order at its sole discretion.

Limitation of Liability:

  1. The sole responsibility for all products other than flowers, flower pots, ornamental plants, bouquets and flower arrangements and with respect to any information or representations made on the website regarding the nature of the products, including the names of the manufacturers, the nature of the products, the product characteristics, the products, etc., applies to the manufacturers and / or Importers and / or authorized resellers of the Products, in accordance with the Consumer Protection Laws and Regulations and in accordance with the terms of the Warranty and Service Certificates attached to each Product / Service if attached.
  2. In any event, the Company's liability, under any legal grounds, for products referred to in this section shall not exceed the actual consideration paid for the product / service ordered by the Buyer.
  3. The Site and / or any of its Operators and / or any of its Administrators and / or on its behalf are not responsible for any damage (including damage to the body) and / or loss and / or pocket disadvantage caused to the Customer and / or any third party as a result of the Products and / or the supply of the Products And / or the inability to make a purchase on the Site, including damage caused by the act and / or default and / or negligence of the Client and / or any third party.
  4. Customer shall be fully liable for any damage and / or defect of any kind whatsoever caused to him and / or the Site and / or any third party for ordering the Products on the Site, including for any mistake made by the Customer in entering / entering the data on the Website or for failure to make an order.
  5. The Customer dismisses the site and its operators and / or managers and / or anyone on its behalf for any liability for damage of any kind that may be caused to it and / or any third party as a result of the products and / or the supply of the products and / or technical malfunctions on the site and / or any service provided By the site.
  6. Without prejudice to any of the foregoing, the Website or its operators shall in no event be liable for damages in excess of the price of the products ordered and paid for by the customer.
  7. The sole responsibility for all non-flower products, flower pots, ornamental plants, bouquets and flower arrangements and for any information or representations made on the website regarding the nature of the products, including the names of the manufacturers, the nature of the products, the product characteristics, the product pictures and so on - applies to the manufacturers and / or The importers and / or authorized resellers of the products.
  8. The Site and / or its owners and / or its founders and / or its operators and / or any of its Administrators and / or their representatives are not responsible for the server which, through the Website Worker, is free of viruses or other foreign components or elements which may damage or damage the user's computer or On other user's equipment as he enters and / or invites or services and / or uses the Website in any way. In addition, the site will not be held responsible for any illegal activity on the site by any user or any third party outside the control of the company. The Company may terminate or prevent users from accessing or accessing any part of the Website or the entire Website at any time.
  9. It is the responsibility of the customer to provide accurate details of the product recipient and their address. If a product is lost or additional expenses incurred as a result of inaccurate details provided, these expenses will be applied to the product orderer and the site will be exempt from any liability.
  10. The site and / or its operators will not be liable for delays in the supply of the products arising from events beyond their control - such as faults, delays, failures in the computer system or telephone systems, which will impair the completion of the purchase process and / or due to some "force majeure".
  11. The Site and / or its operators and / or managers shall not be directly or indirectly liable for any case where a purchase of an ordering party is not accepted in the system and / or any technical and / or other problems preventing the ordering order
  12. It is hereby clarified that in any event ordering any product shall not constitute a contract for any third party.
  1. The Site and / or its Operators may, in their sole discretion, change and / or discontinue any activity of the Website at any time without the need for any warning and / or prior notice.
  2. The provisions of these Terms and Conditions are to decide at any time that a dispute arises between the Site and / or any of its operators and / or its founders and / or its managers and anyone on its behalf and the user in any way whatsoever.
  3. A user who violates the Bylaws hereby undertakes to compensate and / or indemnify the Site and / or its operators for any expense and / or damage and / or deficiency caused by them in violation of these Bylaws. In the event of a violation of these bylaws and / or damage and / or damage to the site, the user agrees to compensation without proof of damage to the site and / or its operators, which shall be the maximum amount stated in the Commercial Injustice Law and / or the Defamation Law and / or the Law of Rights Creators.
  4. The Website reserves the right to take action against a user that has violated these provisions by any means available to him by law, and may also pass on his or her details to any party necessary for the purpose of reaching out to the user.

Keeping confidentiality and providing personal information:

  1. The company takes the usual precautions to keep the information confidential as much as possible. The Site and / or its operators will not be liable for any damages of any kind, whether indirect or direct, caused to you and / or anyone on your behalf if this information is lost or used unauthorized.


  1. In the event that any dispute involving an activity on the site arises, this dispute will become clear under the exclusive jurisdiction of Israeli law and through the Israeli court system only, in the Haifa District of Haifa only.